| We have contacted our bank and filed a chargeback and are awaiting the results. 1 License and operating system information is based on latest version of the software. Optional: Our software PhraseExpress can use the external language translation service DeepL which requires an internet connection. Optional: Our software can occasionally check for updates and download updated versions. | We had attempted to contact the merchant in which they processed their orders through Share-It (Måommerce), but they have been no help and are clueless to the issue, and/or do not read all of the information provided in the emails sent to them regarding the issue. We offer an offline licensing option for large volume installations. The free PhraseExpress SQL Client Manager is used to create the phrase and license databases and to centrally manage users and client licenses. PhraseExpress is for the organization of frequently used text phrases or snippets, expanding abbreviations, launching programs with. With an intuitive program window, you get straight down to creating your shortcut keys for blocks of text. Installation is quick and easy, as the small setup program downloads the various modules it needs (Office addons, a Firefox extension, and so on). Formerly known as WordExpander, PhraseExpress is a versatile text expansion and autotext software, which remains free for personal home use, but professional users must register a license.
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| As of yet, we are out the cost of the initial license $34.95 and the Pro license $124.95. Ginger is an intelligent cloud-based spelling and grammar checker which works in browsers, Office applications and more.
| So we did, when we emailed back for a refund confirmation number and email, we received rude and inappropriate responses from an unnammed representative.
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| However, when we emailed for instructions on how to upgrade our existing license to the Pro version, we were told to purchase the Pro license in full and our previous order/license would be refunded.
| We had the PhraseExpress Standard license, and upgraded the manintenance/support on the license to continue receiving upgrades. We previously purchased a license from them, all was fine until we had to contact them via email with general questions regarding maintenance and support upgrades.